FAQs

Will it really get my cat to drink more?

Most cats are instinctively drawn to moving water. The circulating, filtered stream stays fresh and oxygenated, which encourages more frequent drinking than a still bowl.

Is the pump quiet?

Yes — it's designed to run whisper-soft, so it won't startle shy cats or disturb a quiet home.

What's it made of? Is it safe?

The body is food-grade 304 stainless steel — naturally hygienic, durable, and easy to keep clean. The included adapter is a standard USB power supply.

How do I clean it?

The smooth stainless parts wipe clean in seconds and rinse easily. We recommend a quick rinse weekly and a filter change every few weeks.

How often do I replace the filter?

Around every 2–4 weeks, depending on use. Replacement filters are simple to swap and available as a multipack or a subscription.

How long does shipping take?

We ship across Australia with tracking. You'll receive a tracking link as soon as your order is on its way. See our Shipping Policy for current delivery estimates.

What's your returns policy?

You're covered by a 30-day return window, plus your full rights under the Australian Consumer Law. See our Refund Policy for details.